Here in Tecnologie FRB, the customer is not seen as simply a spokesman with requirements to fulfil. For us, each and every customer is an authentic partner with whom we install a relationship based on dialogue in order to pinpoint innovative, high performance mechanical solutions.
The basis of the work of our team of technicians here in FRB is not to be taken for granted, it is the ability to listen. We have developed this aptitude over time, and it is the element which sets us apart from most other professionals In the field of mechanics. We don’t like to boast, but we have learnt that only if we really listen to our customers, discussing their projects with them and dedicating time and resources to their needs, are we able to come up with technical solutions which provide tangible added value to our work.
Listening to the customer permeates every stage of our technical assistance from the initial consultation to identify requirements and propose the best solution, through the manufacturing of products made to measure for each single customer, to the post - sales assistance which is so important in a sector such as ours.
Our highly qualified marketing and technical services are there to assist you through the choice of the product which best fits your needs, with detailed offers and explanatory layout which are studied and personalised to fit your needs. If you have particular requirements , FRB’s technicians will accompany you in a preliminary analysis of the machine tool system and the details to be machined, assisting you in the choice of the face driver and live centers most suited to your requirements, with the aim of reducing production costs.
During the post sales phase, our customers are assisted by our technicians who guarantee their continuing presence for any doubts and /or problems which may arise.
Listening is not a case of pampering In FRB, but a fundamental prerequisite in order to move from our desk to yours and work there, with you, from your perspective, to establish the best technical solution for your particular case, often surpassing your expectations.
Listening to the customer permeates every stage of our technical assistance from the initial consultation to identify requirements and propose the best solution, through the manufacturing of products made to measure for each single customer, to the post - sales assistance which is so important in a sector such as ours.
Our highly qualified marketing and technical services are there to assist you through the choice of the product which best fits your needs, with detailed offers and explanatory layout which are studied and personalised to fit your needs. If you have particular requirements , FRB’s technicians will accompany you in a preliminary analysis of the machine tool system and the details to be machined, assisting you in the choice of the face driver and live centers most suited to your requirements, with the aim of reducing production costs.
During the post sales phase, our customers are assisted by our technicians who guarantee their continuing presence for any doubts and /or problems which may arise.
Listening is not a case of pampering In FRB, but a fundamental prerequisite in order to move from our desk to yours and work there, with you, from your perspective, to establish the best technical solution for your particular case, often surpassing your expectations.
17 May 2024
This project, which saw the participation of Tecnologie FRB srl from September 18 to 23, 2023 at the Emo” trade fair in Hannover, enabled the company to increase the international visibility of its products, strengthen existing relationships with incumbent customers as well as’ intercept new potential customers and initiate an important collaboration […]
27 October 2023
As we already know, grinding, the final stage of mechanical machining, consists in the finishing applied to a detail through the removal of surface material. The optimal result of this process is achieved using advanced and innovative tools. Indeed, since the introduction of Face Drivers into our machining systems In 1985, we […]
28 September 2022
Di che cosa si tratta? HYDRA 90 è la centro-intestatrice progettata per ottimizzare e semplificare le lavorazioni di intestatura, centratura, foratura e maschiatura. Com’è composta? BASAMENTO: struttura di acciaio elettrosaldato normalizzato. MORSE: due morse autocentranti indipendenti e mobili sull’asse Z, con chiusura a comando oleodinamico. OPERAZIONI DI PROCESSO: due unità di […]